At our company, we strive to offer a satisfying and hassle-free online shopping experience. However, we understand that sometimes products may not meet customer expectations, or they may arrive damaged or defective.

Our return policy:

• We offer a 14-day return period from the receipt of the order.
• Products must be in their original, unused condition and in their original packaging.
• The cost of return shipping will be paid by the customer, unless the product is damaged or defective.

Return process:

• If you wish to return a product, please contact us by email or through WhatsApp to inform us of the return.
• We will provide you with a return address and all necessary information.
• Once we receive the returned product, we will check that it is in perfect condition and proceed to make the corresponding refund. The refund will be made using the same payment method used for the purchase.